REQUEST FOR QUOTES
(Accepting quotes through 8 November, 2024)
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1. Mobile Patrol Services
The security provider will be responsible for patrolling the shopping centre at various times throughout the day and night. We require coverage during peak shopping hours and overnight. Proposals should include:
- The recommended number of patrols during peak shopping hours (9:00 AM to 6:00 PM) when activity is highest.
- Patrol schedules and frequency for off-peak hours and overnight (9:00 PM to 5:30 AM).
- Patrol procedures, such as checking car parks, entry points, and handling any incidents or security threats.
We require on-site security personnel at different times of the day, depending on the centre’s activity levels. The proposal should provide quotes for:
- Option 1: One security officer covering both peak hours and overnight shifts.
- Option 2: Two security officers during busier periods and overnight for enhanced coverage.
Please recommend the most efficient strategy for ensuring the safety of the centre during both daytime and night-time hours, aiming for effective coverage at competitive rates.
We encourage you to provide expert recommendations on the optimal security coverage based on:
- High-traffic times (e.g. 9:00 AM to 6:00 PM).
- Low-traffic and overnight hours (e.g. 9:00 PM to 5:30 AM).
This will help ensure that we maintain robust security while optimising costs.
To ensure we have qualified and trustworthy security personnel, please include the following details:
- Full names and evidence of background checks for all staff proposed.
- Client references for similar roles where these staff members have worked.
- Any relevant certifications, such as first aid or conflict resolution, that enhance the team’s qualifications.
Security personnel will be required to submit daily reports using the formats and forms provided by Centre Management. These reports will include:
- Incident Reports: Detailing any security incidents or unusual activities.
- General Reports: A summary of patrol activities, general observations, and any issues encountered during shifts.
These reports must be submitted at the end of each shift in the format provided by Centre Management.